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Privacy Policy

Privacy Policy

This privacy policy is for this website www.marketsquaregroup.co.uk

Privacy Policy for Market Square Group Ltd

This policy statement tells you how we collect information and how we use it. It will assist you in making informed decisions when using our site and our services.

The Data We Collect

We do request information such as your name, address, postcode, telephone number, email address and company details which you can choose to provide when you either subscribe to our e-mail updates, register your details with us or use our online contact forms.

We need to collect this information in order to provide you with our products and services. It also helps us personalise and deliver relevant, benefit-driven content in any update e-mails.

The legal basis for our collection of this data is ‘Legitimate Interest’ as per Recital 47 of Article 6(f) of the General Data Protection Regulations (GDPR) as it is reasonable for you to expect that you will be contacted about your enquiry having entered your contact details into an enquiry form.

You do not have to provide us with any Personal Data if you do not want to, however we will be unable to contact you about your enquiry if you do not.

Use of Personal Data

If you submit your telephone number via our website we may contact you via phone to qualify your enquiry and ascertain your requirements.

We may also contact you via email with information about offers or promotions we believe will be of interest to you.

We also use personal information for the purposes of administering and expanding our business activities, providing customer service and making available our products and services to our customers and prospective customers.

We may send you marketing communications relating to our business.

Use of Services by Minors

The services that Market Square Group provide are not directed to individuals under the age of sixteen (16), and we do not knowingly collect Personal Information from individuals under sixteen (16).

Sensitive Information

We ask that you not send us, and you do not disclose, any sensitive Personal Information (e.g. information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the services or otherwise to us.

The reasons we retain your Personal Data are as follows:

  • ·         It may take us some time to contact you after you have made your enquiry.
  • ·         Once we have contacted you we may contact you by way of a courtesy call to ensure that your requirements have been met and to maintain the standards of the service we provide.
  • ·         We run promotions and launch new events from time to time. We will update you with this information if we believe it is of interest or benefit to you.

Your Rights

You may not know it but under GDPR you have certain rights regarding your Personal Information. The rights that apply to the Personal Data we collect are as follows:

  • ·         The right to be informed – this means you have a right to know what happens with your Personal Data. Hopefully this Privacy Policy should provide you with this information.
  • ·         The right of access – this means you have the right to know what Personal Data we hold about you. Upon request, we will provide this information to you free of charge within a reasonable amount of time.
  • ·         The right of rectification – if the Personal Data we hold about you is incorrect or incomplete you have the right to correct it or complete it.
  • ·         The right to erasure – sometimes known as ‘the right to be forgotten’ this means if you request us to do so, we will delete the Personal Data we hold about you.
  • ·         The right to restrict processing – this means that you can request for us to cease processing your data rather than deleting it.
  • ·         The right to data portability – this means if you request Personal Data from us we will provide it in a commonly used, machine readable form.
  • ·         The right to object – this means you can object to us processing your Personal Data if you do not believe it is in your interest.
  • ·         The right to lodge a complaint with a supervisory authority if you so wish.

Contact Us

Email: enquiries@marketsquaregroup.com

Post: Market Square Group Ltd, PO Box 1257, Peterborough, PE2 2LL

Use of IP Address

An IP address is a number that’s automatically assigned to your computer whenever you’re surfing the web. Web servers automatically identify your computer by its IP address. On occasions, we collect IP addresses for the purposes of system administration, to analyse aggregate information, and to audit the use of our site.

Use of Cookies

Cookies are informational files that a web site transfers to an individual’s hard drive for record-keeping purposes. Cookies make web-surfing easier for you by saving your preferences while you’re visiting our site. The use of cookies is an industry standard – you will find them on most major web sites.

By showing how and when visitors use our site, cookies help us see which areas are popular and which are not. Many improvements and updates to the site are based on such data as total number of visitors and pages viewed and this information is most easily tracked with cookies. We use cookies to better understand and improve areas of our website that our users find valuable. While both of these activities depend on the use of a cookie, visitors to our website always have the option of disabling cookies via their browser preferences.

Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or indicate when a cookie is being sent. However, note that some parts of our website may not function properly or may be considerably slower if you refuse cookies. For more information please see our cookie policy. (Link to cookie policy)

Third Party Cookies and Remarketing

In some special cases we also use cookies provided by trusted third parties. The following section details some common third party cookies you might encounter through this site.

Google Analytics: Our website uses Google Analytics, one of the most popular and trusted analytics solutions, to help us to understand how people use our website. It does this by tracking such information as how long people spend on our website, the pages they visit, the website that referred them to our website and other aggregate data. We do this so that we can make improvements to our website and provide a better user experience and more engaging content.

Google AdWords: We may use Google AdWords remarketing which allows us to reach people who have been on our website, and show them adverts relevant to the pages they have visited. This means, after your visit to our website, you may be shown ads by Google either within the Google Display Network or Google search results. Google AdWords uses cookies in order to show ads based on your past visits to websites to provide relevant ads for products and services of interest to you.

You can adjust your settings and also opt out of Google’s use of AdWords cookies by visiting Google’s Ads Settings.

Google AdSense: We may use the Google AdSense service to serve advertising. The Google AdSense service uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you. You can adjust your settings and also opt out of Google’s use of AdSense cookies by visiting Google’s Ads Settings.

Facebook Pixel: This involves incorporating a tracking pixel (Facebook Pixel) in the head section of our website, which marks website visitors and recognises them the next time they visit the social network. The pixel uses browser information, visited websites and a hashed Facebook ID of the website user. This makes it possible for us to employ retargeting, i.e. to show you relevant Facebook ads about products or services of interest to you.

If you do not wish the Facebook pixel to use your information in this way, it is possible to opt-out of this and many other third-party cookies by following this link to the ‘Your Ad Choices’ website.

Use of clear GIFs

A clear GIF (Graphics Interchange Format) or pixel tag (also known as a ‘Web beacon’) is a line of code placed on some of our web pages and in e-mails which, in a similar way to our use of cookies above, allow us to analyse the specific usage patterns of visitors.

Links to Other Sites / ‘Public’ Areas

You should be aware that when you are on our website, you could be directed to other sites that are beyond our control. There are links to other sites from our website pages that take you outside our service. These other sites may send their own cookies to users, collect data or solicit personal information. The privacy policies of these other sites may significantly differ from that of our site(s). We are not responsible for the privacy practices of any other sites and cannot guarantee the security of any of your personal information collected there.

Security

Protecting the security of all personally-identifiable information associated with our visitors is of the utmost concern to us. Once we receive your transmission, we will take reasonable precautions to ensure its security on our systems. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we take all reasonable steps to ensure the security of our users’ personal information and maintain their privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of such personal information.

 It is the policy of Market Square Group to respect your privacy regarding any information we may collect while visiting our website. 


Website Visitors
Like most website operators, Market Square Group collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. The purpose of Market Square Group in collecting non-personally identifying information is to better understand how Market Square Group visitors use its website. From time to time Market Square Group may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website. 

Market Square Group also collects potentially personally-identifying information like Internet Protocol (IP) addresses. Market Square Group does not use such information to identify its visitors, however, and does not disclose such information, other than under the same circumstances that it uses and discloses personally-identifying information, as described below. Gathering of Personally-Identifying Information Certain visitors to our website choose to interact with us in ways that require Market Square Group to gather personally-identifying information. The amount and type of information that Market Square Group gathers depends on the nature of the interaction. 

Aggregated Statistics
Market Square Group may collect statistics about the behaviour of visitors to its websites. For instance, Market Square Group may monitor the most popular pages on our website. Market Square Group may display this information publicly or provide it to others. However, Market Square Group does not disclose personally-identifying information other than as described below. 

Cookies
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Market Square Group uses cookies to help Market Square Group identify and track visitors, their usage of Market Square Group website, and their website access preferences. Market Square Group visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our website, with the drawback that certain features of our website may not function properly without the aid of cookies. 

Privacy Policy Changes
Although most changes are likely to be minor, Market Square Group may change its Privacy Policy from time to time, and in Market Square Group's sole discretion. Market Square Group encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.